Date 16. - 22.07.2017

FAQ

In the following, we have summarized frequently asked questions about the BIKE Transalp. We will keep expanding these questions and publish all relevant information and answers here.

How does the return transportation from Riva del Garda to Mayrhofen work?

After the event we offer a reasonably priced return transportation (by bus) from Riva del Garda to Mayrhofen.

Return transportation: Sunday, 23 July 2017, circa 10:00 am

Estimated travel time (without traffic problems): circa 4 hours

Your mountain bike will be transported by truck. All mountain bikes will already be loaded on the truck on Saturday, 22 July, near the finishing area in Riva del Garda. Each participant has to remove the pedals from his/her mountain bike so that a smooth transport can be guaranteed.

Unfortunately we do not assume any liability for transport damages! The mountain bikes will be protected carefully by using foam material and cardboards.

When and how can I register?

The registration for the BIKE Transalp 2017 starts online on 11 Oktober 2016 at 12:00 pm CET via www.online-registration.de.

All information about the online registration can be found here:

Can I also register individually?

No, you can only register as a team (two persons).

Can I change my team partner?

Per team once a team partner change is possible until 1 month before the event starts. The team partner change fee comes to 50 €. The application has to be in written form. The according conditions once again can be found under § 2 (4) in our general terms and conditions.

What happens if my team partner drops out of the race during the tour?

Should one cyclist end the BIKE Transalp prematurely, his/her team partner still has the possibility to finish the BIKE Transalp alone (outside the official ranking). With this, he/she would be ranked as an individual finisher and could still receive his/her finisher tricot.

When are the start times of the individual stages?

The start is always at 09:00 am.

Where are the individual start and finish areas of each stage town?

  • Mayrhofen: ErlebnisSennerei Zillertal, Hollenzen 116, 6290 Mayrhofen
  • Brixen: Domplatz Piazza Duomo
  • St. Vigil: Catarina Lanz Straße
  • St. Christina: Str. Chemun
  • Kaltern: Kellereistraße
  • Trento: Piazza di Fiera
  • Lavarone: Fraz. Gionghi
  • Riva del Garda: Piazza del Brolio

Attention: Changes possible!

Is there a permanent parking lot where I can park my car during the BIKE Transalp?

Yes, there will be a permanent parking lot. At the accreditation you will receive a parking permit for this permanent parking lot which will be signposted on-site. It’s for free for you and the local police will check it in regular intervals.

When and where does the accreditation take place?

The accreditation takes place on Saturday, 15 July 2017, from 11:00 am until 07:00 pm.

What aspects about my racing bicycle should I consider beforehand?

We strongly recommend letting a retailer check your racing bicycle before the event. Further, we advise you to rely on your usually used material so that you hopefully do not have to experience any unexpected surprises.

What should I have with me at the individual stages?

We strongly recommend taking the following things with you (maybe in a daypack):

  1. warm clothes (arm warmers or a fleece pullover)
  2. rain protection (cagoule, rain trousers)
  3. survival blanket
  4. tools
  5. money / ID card
  6. Roadbook with emergency phone numbers (you will receive it at the accreditation)
  7. a small “first aid kit”
  8. participant ID
  9. replacement hose and bicycle tire inflator
  10. mobile phone

Will there be a technical service during the event?

Marshals and supply stations along the route will have a limited number of inner tubes and repair kits.

After each finish, sponsors and service partners will offer a technical service for your mountain bike. Spare parts have to be paid.

What is provided at the food stations of each stage?

During every stage, you can count with two food and supply stations which will provide you with snacks (fruit, cakes, salted sticks, etc.).

Water and isotonic drinks will also be available. However, there won’t be any bottles, but of course there is the possibility to refill your own bottles.

What kind of food will there be before the start and at the end of each stage?

After the finish line, the supply consists of - in large part - fruit, vegetables and snacks. With this, the stage towns try to offer a range as extensive as possible so that every participant can find something.

Before the start, there will only be a station where you can fill up your bottle with water or isotonic drinks.

Is it possible to bring accompanying persons to the evening event/pasta party?

Yes, the evening event is public. Further, it is possible to buy additional tickets at the entrance of the evening event.

Will there also be food for allergy sufferers and/or vegetarians?

The food of the regular evening event will be provided by the individual stage towns. Usually in every stage town there is also offered something for vegetarians. Unfortunately, due to the amount, specific allergies cannot be considered.

The breakfast in the camp, if one has booked the camp, will also be provided by the individual stage towns. Generally, there will be bread rolls, muesli, fruit, etc.

In case you have booked hotels in the individual stage towns, you could just contact specifically those hotels.

Which additional services are available and how can I book or cancel them?

With regard to the BIKE Transalp, you can book the following additional services:

  • Camp
  • Return transportation (not bookable in combination with the bike box transport)
  • Bike box transport (not bookable in combination with the return transportation)
  • Medal engraving service
  • Luggage transport (for free)

You can directly book those additional services within the bounds of your registration for the BIKE Transalp. Furthermore, you can also still book or cancel those services belatedly if you once again log in via www.online-registration.de. Attention: A cancellation of your additionally booked services is only possible until 26 June 2017.

When do I have to pay for my additionally booked services?

Additionally booked services have to be paid in cash within the bounds of the accreditation on-site.

What do I need for the accommodation in the camp?

For each participant who has booked the camp a sleeping place will be provided for 8 nights (from 15 until 23 July 2017). Each participant must bring his/her own sleeping bag and sleeping mat.

Do I need a bike box?

The bike box transport from the start to the finish is only meant for those cyclists who will go home directly from the finish. Those cyclists who have booked the return transportation do not need any bike box, since the racing bikes will be packed securely to ensure a safe transport.

How does the luggage transport work?

As part of the BIKE Transalp there is a free of charge luggage transport from one stage town to another. It is organized in the following way:

Participants staying overnight in hotels or boarding houses will get their bag directly at their accommodation. On the next morning, the bag must be delivered to the reception by 7:00 am at the latest. If your bag is not at the reception by 7:00 am, then you must bring your bag to the stand “hotel bags” near the start/finishing area no later than 7:45 am.

Those participants who are accommodated in the camp will get their bags placed close to their sleeping places and can pick them up directly. Every participant must then bring his/her bag to an extra designated site “truck camping bags” between 06:30 am to 07:30 am (at the latest).

How, where and when can I enter my hotel data for the luggage transport?

In January 2017 You will have the possibility to enter your hotel information in your online profile (www.online-registration.de / in case you have booked the luggage transport).

However, this is not necessary in case you have booked the accommodation package via HOST. In this case, HOST will provide us with your hotel data.

What is the daypack service and how does it work?

The daypack service is free of charge. Every day, it can be used spontaneously - as required. At the accreditation you will receive your personal daypack (format of a gymnastics bag). Before the start of each stage, you can hand in your daypack, marked with your start number, to our daypack team. Please hand it in until 20 minutes before the start at the latest. After your finish of the day you can collect your daypack from our daypack team again. Please try to pack only the most necessary things in your daypack so that it will not be too heavy.

Can I travel with my caravan?

The participants can go to public camping sites in every stage town; camping site fees are charged.

What's the best way to book a hotel room?

By the end of Januar you will find on our homepage the contact data of the individual stage towns which you should use for your hotel bookings.

Please note that some hotels cannot take any reservation for one night so far ahead. For instance, some of the hotels do not take any reservation before the end of March/beginning of April. Our experience in the last years showed that the stage towns are optimally prepared for the event and that there are enough rooms for all participants. Additionally, you still have the possibility to book a hotel room on-site in the finish area of the respective stage town.

Beyond that, you can also directly book a complete hotel accommodation package via our service partner HOST. For additional information, please click here: http://www.bike-transalp.de/en/service/hotel-booking.html

How and when do I get the GPS data for the BIKE Transalp?

You will receive an e-mail during the last week before the event. This e-mail will lead you to the GPS data.

Beyond that, there will be a stand at the accreditation where you can directly get the GPS data played onto your GPS device.

When will I receive further information concerning the BIKE Transalp?

At the beginning of March, you - as a participant - will receive an e-mail which asks you to check and update your personal data - if necessary. 

Round about four weeks before the event, you will receive our info letter which contains all relevant information about the BIKE Transalp.

At the beginning of July, you will finally receive another e-mail which includes - among other things - your starting documents as well as once again our info letter.

Where can I download my certificate for the BIKE Transalp?

You can download your personal certificate on the homepage of Datasport. Soon after the end of the BIKE Transalp you will find a banner on our start page which is directly linked with the Datasport page.

Where shall I send my transponder when I forgot to hand it over at the end of the BIKE Transalp?

Please send your transponder to the following address:

Ley Events GmbH
Johnsallee 62
20148 Hamburg
Germany